Terms and Conditions
The Spot at Wooli
Last Updated: March 2026
These Terms and Conditions govern bookings and stays at The Spot at Wooli, operated by Wrobel Property Pty Ltd. By making a booking, you agree to the following.
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1. Booking and Payment
All bookings must be completed through the secure checkout system provided.
Full payment is required at the time of booking to confirm your reservation. By providing your payment details, you authorise Wrobel Property Pty Ltd to charge the total booking amount, including any applicable fees.
A booking is confirmed once payment has been successfully processed and confirmation has been issued.
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2. Cancellation Policy
Our direct booking cancellation policy is:
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100% refund if cancelled at least 14 days before arrival
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50% refund if cancelled at least 7 days before arrival
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No refund for cancellations made within 7 days of arrival, unless required by law
Note: Cancellation policies may vary across third-party platforms (Airbnb, Booking.com, etc.) and guests should refer to the platform-specific terms when booking through those channels.
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3. Property Use
The Spot at Wooli is a private beachfront holiday home intended for short-term accommodation only.
Guests agree to:
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Treat the property with care and respect
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Follow all house rules provided
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Not exceed the maximum occupancy of 8 adults (up to 12 guests total where suitable for children/families)
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Use all amenities and recreational equipment responsibly
The property is not fenced and not suitable for pets.
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4. Amenities & Equipment
The property includes access to items such as surfboards, kayaks, fishing gear, outdoor games, and beach equipment.
All equipment is used at the guest’s own risk. Guests are responsible for supervising children and ensuring safe use at all times.
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5. Damage, Loss & Cleaning
Guests are responsible for:
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Any damage to the property or its contents
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Loss of items provided during the stay
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Excessive cleaning beyond standard use
Additional costs, including the $200 cleaning fee and any extra charges for damage or misuse, may be charged to the payment method used for the booking.
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6. Liability
To the extent permitted by law, Wrobel Property Pty Ltd is not liable for:
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Loss or damage to personal belongings
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Injury sustained during the stay
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Incidents related to use of the property, equipment, beach, river, or surrounding environment
Guests stay and use the property entirely at their own risk.
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7. House Rules
By booking, guests agree to the following:
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Check-in: From 2:00 pm
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Check-out: By 10:00 am
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Smoking: Strictly no smoking inside
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Pets: Not permitted
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Parties/events: Not permitted
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Noise: Respect neighbours and keep noise to a reasonable level
Failure to comply may result in additional charges or termination of the stay.
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8. Guest Responsibility
Guests must ensure:
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Accurate booking details (number of guests, dates, etc.)
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The property is left in a reasonable condition
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All doors and windows are secured upon departure
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9. Changes to Terms
We may update these Terms and Conditions from time to time. The latest version will always apply to new bookings.
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10. Contact
For any questions regarding your booking or these terms:
The Spot at Wooli
Wrobel Property Pty Ltd
Email: [Insert Email]
Phone: [Insert Phone Number]